Thank you for visiting and shopping at Dukes Clothier. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
* Overnight delivery is available via - Priority Mail Express
Delivery Delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs and Taxes
Dukes Clothier is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Dukes Clothier is not liable for any products damaged or lost during shipping. if you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Please contact us if you wish to purchase something internationally.
Returns Policy
Our Return Policy at the bottom of the page provides detailed information about options and procedures for returning your order.
If you are not satisfied with your purchase, you have 14 days from your order date to return for store credit or exchange. To be eligible for a return or exchange, an item must be unused and in the same condition that you received it.
All sale items will be final sale.